Terms & Policies

Copyright Policy

The materials used and displayed on the Food’n Road Website, including but not limited to text, photographs, graphics, illustrations and artwork, video, music and sound, names, logos, trademarks and service marks, are the property of Food and Road Turismo Gastronômico Ltda., or its affiliates or licensors and are protected by copyright, trademark and other laws.

Any such content may be used solely for your personal, non-commercial use, provided that you attribute the appropriate credits to the Food’n Road.

Food’n Road is committed to assigning credits to the copyright holder in the caption of all images from Stock Photos used by the Food’n Road website. For media not from Stock Photos, the source and authorship of the material are mentioned on the corresponding page.

You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material without the prior written permission of Food’n Road. For images that have not been assigned to Food’n Road, you must contact the license and copyright holder.

Privacy Policy

At Food’n Road, your privacy is taken seriously. For us, to keep your personal data protected and safe is essential for building a reliable and ethical relationship with Food’n Road users, readers and customers.

Purpose of this Privacy Notice

This policy governs our practices of collecting, maintaining and using data from users of the Food’n Road website (https://foodandroad.com), including any data you may provide when you sign up to our newsletter, download resources or purchase our products. The acceptance of this policy will be granted at the time of user access to the pages and while continuing the navigation on the website.

These terms are under constant evaluation and any changes will be notified through our newsletter.

If you have any questions about this policy or the treatment we give to the data collected, please send an email to [email protected]

Links to Third-Party Websites and Affiliates

The Food’n Road Website may include links to third-party websites and affiliate partners.
Our privacy policy does not apply to third-party websites. In that manner, we encourage you to consult the privacy policy of these websites.

Personal information

Personal information is collected through contact forms, newsletter signatures, comments in posts, sending of emails, and other services or activities that require the user’s personal identification. This refers to any given information that you voluntarily send to us and identify you personally, including name, email, address and other information about you or your company. The data informed by the user is its sole responsibility. Users have the right not to send personal information, however, the non-submission of certain information when requested may limit the user to use services and participate in the activities of the site.

Cookies

Our website uses cookies sent by your browser in order to improve browsing performance and user experience. Cookies are small text files that can set preferences, depending on your choices on your device when you visit our website. In order to avoid sharing this type of data, the user may choose to disable the “cookies” in their browser or navigate by anonymous browsing according to the browser used, otherwise, they will be aware of sharing their data from navigation and access.

Comments in Posts

When visitors leave comments on the site, we collect the data shown in the comment form, in addition to the IP address and data from the visitor’s browser, to assist in the detection of spam. You can identify yourself by using your profile from other existing accounts (WordPress, Google, Twitter, Facebook). If you have any questions about the privacy policy of your other accounts, please refer to the terms directly on the website responsible.

After your comment is approved, the photo of your profile is publicly visible with your comment.

Contact Forms

You can contact us, subscribe to the newsletter or download our resources directly through the contact forms available on our website. In order to be able to identify and process the request in a proper way, we ask you to fill out the forms with information such as your name, email, company, and other information depending on the request. We collect and use the information provided by you solely for the processing of your specific request.

Newsletter

When you subscribe to a newsletter, the email address inserted by the user will be forwarded to the email subscription service provider used by Food’n Road. The subscriber will be able to update/remove your data through the links provided in the newsletter, or request removal via email. When you request removal via email, you must send it through the email address used to subscribe to the newsletter.

Analytics Providers and Affiliate Networks

Food’n Road uses data from third-party services to improve the use of our website, marketing, customer relationships and experiences.

As for Analytics providers, we may receive data from Google and Facebook to collect website visitors’ behavior patterns.

Data may also be received from affiliate networks, generated when you click on an affiliate link featured in our content. Affiliate partners include Amazon US, Amazon BR, Viator, GetYourGuide, Booking.com, AirBnB, Rentcars, SegurosPromo, WorldNomads, among others.

With whom we share your data

Under no circumstances will individual personal information be marketed, commercialized, or provided to third parties, except in strict compliance with court orders or similar legal procedures or when authorized by the user.

Data Security

The Food’n Road website is classified as secured and protected with SSL (Security Sockets Layer). Whenever sensitive information is collected or used, the data will be encrypted via SSL. Due to the SSL protocol, which protects the transmission of all sensitive data over the Internet, all information is handled with maximum security. Your privacy is assured and the risk of intercepting data during communication is completely cancelled.

Your Rights

The user of Food’n Road website has the full right to request the correction, deletion or restrict the processing of your personal data at any time by sending the request to [email protected].

Booking Policy

We, Food’n Road, do not directly provide any of the Experiences or Accommodation to you, we act as an agent on behalf of the Suppliers and as an intermediary between you and the Supplier. As a result, the Supplier is ultimately responsible for supplying the Experience or Accommodation to you.

When you successfully make a booking via the Platform for Experience or Accommodation, the legally binding relationship is between you and the relevant Supplier.

Amendments, cancellations and refunds

In all cases, once a booking is confirmed you are subject to the cancellation policy set by the Supplier. Amendments and cancellations can only be accepted in accordance with the Supplier Terms.

Please make sure to read the Supplier Cancellation Policy during the booking process, your booking confirmation will also include details on the cancellation policy.

Our liability

Your rights in relation to the Experience are as set by the Supplier Term. As an agent, we accept no liability for the actual provision of the Experience or Accommodation. Our responsibilities and liability to you is limited to making the booking for the Experience or Accommodation with the Supplier in accordance with your instructions. In addition to this, as a gesture of goodwill, we will act as an intermediary between you and the Supplier through our customer support centre when you have any questions, changes or issues but you accept that we cannot guarantee, be responsible for or be liable for the Experience or Accommodation that you have booked with the Supplier.

We will liaise between you and the Supplier in order to try to resolve any issues and/or complaints with a booking however, as mentioned throughout these terms, we do this as a gesture of goodwill. We do not have any liability to you for refunds or compensation.

If you have any questions related to our terms, issues, or concerns, please contact us at [email protected].