Copyright Policy

The materials used and displayed on the Food’n Road Website, including but not limited to text, photographs, graphics, illustrations and artwork, video, music and sound, names, logos, trademarks and service marks, are the property of Food and Road Turismo Gastronômico Ltda., or its affiliates or licensors and are protected by copyright, trademark and other laws.

Any such content may be used solely for your personal, non-commercial use, provided that you attribute the appropriate credits to the Food’n Road.

Food’n Road is committed to assigning credits to the copyright holder in the caption of all images from Stock Photos used by the Food’n Road website. For media not from Stock Photos, the source and authorship of the material are mentioned on the corresponding page.

You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material without the prior written permission of Food’n Road. For images that have not been assigned to Food’n Road, you must contact the license and copyright holder.

If you have any questions related to our terms, issues, or concerns, please contact us at [email protected].

Privacy Policy

At Food’n Road (“Company“, “we“, “us“, “our“), your privacy is taken seriously. For us, keeping your personal data protected and safe is essential for building a  trustful and ethical relationship with our users, readers and customers. When you and, more generally, use any of our services (the “Services“, which include the ), we appreciate that you are trusting us with your personal information. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at [email protected].

1. Purpose of this Privacy Notice

This privacy notice applies to all our practices of collecting, maintaining and using data from users of the Food’n Road website (https://foodandroad.com), including any data you (“user”) may provide when you sign up to our newsletter, download resources, purchase our products and services (which, as described above, includes our), as well as, any related services, sales, marketing or events. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

Please read this privacy notice carefully, as it will help you understand what we do with the information we collect.

2. Links to Third-Party Websites and Affiliates

The Food’n Road Website may include links to third-party websites and affiliate partners. Our privacy policy does not apply to third-party websites. In that manner, we encourage you to consult the privacy policy of these websites.

3. Personal information

Personal information is collected through contact forms, newsletter signatures, comments in posts, sending of emails, and other services or activities that require the user’s personal identification. This refers to any given information that you voluntarily send to us and identify you personally, including name, email, address and other information about you or your company. The data informed by the user is its sole responsibility. Users have the right not to send personal information; however, the non-submission of certain information when requested may limit the user to use services and participate in the site’s activities.

4. Cookies

Our website uses cookies sent by your browser to improve browsing performance and user experience. Cookies are small text files that can set preferences, depending on your choices on your device when you visit our website. 

Users can provide or withdraw consent to the use of Cookies and other Identifiers by setting their preferences within the cookie notice or by updating such preferences via the relevant consent-preferences widget accordingly, if available.

Additionally, Users can manage preferences regarding Identifiers directly from within their own device settings and prevent – for example – the storing of third-party Identifiers. It is also possible, via relevant browser or device features, to delete previously stored Identifiers, including those used to remember the user’s initial consent.

With regard to any Identifiers stored by third parties, Users can manage their preferences and withdraw their consent by clicking the related opt-out link (where provided), by using the means indicated in the third party’s privacy policy, or by contacting the third party.

5. Contact Forms

You can contact us, subscribe to the newsletter or download our resources directly through the contact forms available on our website. To identify and process the request properly, we ask you to fill out the forms with information such as your name, email, company, and other information depending on the request. We collect and use the information provided by you solely for the processing of your specific request.

6. Newsletter

When you subscribe to a newsletter, the email address inserted by the user will be forwarded to the email subscription service provider used by Food’n Road. The subscriber will be able to update/remove the data through the links provided in the newsletter or request removal via email. When you request removal via email, you must send it through the email address used to subscribe to the newsletter.

7. Analytics Providers and Affiliate Networks

Food’n Road uses data from third-party services to improve the use of our website, marketing, customer relationships and experiences.

As for Analytics providers, we may receive data from Google and Facebook to collect website visitors’ behavior patterns.

Data may also be received from affiliate networks, generated when you click on an affiliate link featured in our content. Affiliate partners include Amazon, Viator, GetYourGuide, Booking.com, Rentcars, SegurosPromo, WorldNomads, among others.

8. With whom we share your data

Under no circumstances will individual personal information be marketed, commercialized, or provided to third parties, except in strict compliance with court orders or similar legal procedures or when authorized by the user.

9. Data Security

The Food’n Road website is classified as secured and protected with SSL (Security Sockets Layer). Whenever sensitive information is collected or used, the data will be encrypted via SSL. Due to the SSL protocol, which protects the transmission of all sensitive data over the Internet, all information is handled with maximum security. Your privacy is assured, and the risk of intercepting data during communication is completely canceled.

10. Your Rights

The user of Food’n Road website has the full right to request the correction, deletion or to restrict the processing of your personal data at any time by sending the request to [email protected].

Definitions and Legal References

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small sets of data stored in the User’s device. 

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.

Booking Policy

1. General Terms

Please read these terms carefully as they contain key information about your legal rights and obligations. If you don’t accept these terms, then please do not book experiences with us (as defined below).

These terms set out the terms and conditions which apply to your booking of 

  1. an experience (which involves activities across various categories such as a food tour or cooking class) (“Experience”);

These Customer Terms apply to the booking and not the actual provision of any Experience.

Any references in these Customer Terms to “we”, “us”, “our” or “Food’n Road”, means Food’n Road Turismo Gastronômico Ltda. Where we refer to “you” or “your” we mean the first named person on the booking and all persons on whose behalf a booking is made or any person to whom a booking is added or transferred.

2. Our relationship with you

The Experiences are provided by our third-party suppliers (for example, Tour Operators, Experience providers) (“Supplier(s)”). These Suppliers offer Experiences for sale to you through our Platform.

We, Food’n Road, do not directly provide any of the Experiences to you, we act as an agent on behalf of the Suppliers. As a result, the Supplier is ultimately responsible for supplying the Experience to you.

When you successfully make a booking via the Platform for Experience, the legally binding relationship is between you and the relevant Supplier as set out in the relevant Supplier terms and conditions (“Supplier Terms”). You can find the Supplier Terms on the booking page, during the booking process and as part of the booking confirmation. 

03. Our Services

As part of our services, we offer you the ability to search through the Platform to find Experiences, then book and purchase Experiences.

All experiences offered for booking on the Website are approved by 3rd party tour companies. The experiences were carefully chosen and selected only from top-rated operators that we, Food’n Road, assign as trustful partners and approve what they offer.

04. How to Book

To successfully submit a booking, you need to follow the booking path available on our Platform. The platform will connect you directly with the operators’ booking system and allows you to check your order and correct any errors made by you during the booking process before completing a purchase. Please take the time to read and check your order at each page of the booking process as you are responsible for: (a) ensuring that the information you provide is accurate; and (b) ensuring that you are eligible for participating in and booking the Experience (for example, you meet the requirements set out on the booking pages on the Platform).

05. Payment

To conclude the booking of experience, you will be directed to the Supplier Booking System, where payment is made. We are not involved in any part of the payment process and do not take any payments on behalf of the suppliers.

06. Amendments, cancellations and refunds

In all cases, once a booking is confirmed, you are subject to the cancellation policy set by the Supplier. Amendments, cancellations, and refunds can only be accepted in accordance with the Supplier Terms and should be communicated, requested, and resolved directly with the Supplier.

Please make sure to read the Supplier Terms and Cancellation Policy during the booking process. Your booking confirmation should also include details on the cancellation policy.

07. Our liability

Your rights in relation to the Experience are as set by the Supplier Term. As an agent, we accept no liability for the actual provision of the Experience. Our responsibilities and liability to you are limited to promoting and offering curated gastronomy experiences available in the market for you to choose from.

After the booking of experience, any questions or requests should be made directly to the supplier as we are not responsible for providing the experience, neither its arrangements nor payments.

If you have any questions about our terms, issues, or concerns, please contact us at [email protected].